Send campaigns customers actually read, answer every chat from one shared inbox, and capture each enquiry as a lead — on the official WhatsApp Business Platform.
No card required · Set up in an afternoon · Cancel any time
Built on the official WhatsApp Business Platform
The problem
But running it from a phone doesn't scale. One person holds the device, nobody else sees the history, and enquiries quietly go cold.
The number lives on a single handset. When that person is off, customers wait — and nobody else can see what was already promised.
A message arrives at 9pm, gets buried by morning, and a ready-to-buy customer is never followed up.
You cannot tell which message drove sales, who replied, or whether anything was delivered at all.
Everything included
Every feature is on every plan. The only thing that changes with price is how many contacts you keep.
Shared inbox
Conversations land in a shared console. Assign them to an agent, drop in a canned reply, and see delivery and read receipts on every message. The 24-hour reply window is shown on screen, so nobody guesses whether a free reply is still allowed.
Contacts & leads
A message from an unknown number creates a contact automatically. Move it through your own pipeline on a drag-and-drop board, or work the list view with search, filters and custom fields.
Campaigns & templates
Sync your Meta-approved templates and send them with merge fields, so every recipient gets their own name, order number or appointment time. Sending is rate-limited to protect your number's quality rating.
Reporting
Delivery and read rates are measured against what actually left the platform, so a queue backlog can never flatter the numbers. Connection health and quality rating are surfaced before Meta restricts you, not after.
How it works
No developer needed. If you already have a WhatsApp Business account, you are most of the way there.
Link your WhatsApp Business Account with your Meta credentials. We verify the connection against Meta before saying it worked, and subscribe your webhooks for you.
Upload a CSV — column names are matched automatically, numbers are normalised, and duplicates are caught. One bad row never costs you the rest of the file.
Send an approved template to a segment, or just reply to whoever messages you. Every reply lands in the shared inbox and becomes a tracked lead.
Pricing
No feature tiers, no per-agent charges, no setup fee. Add your whole team at no extra cost — you only pay for how many contacts you keep.
Everything unlocked, no card.
$0 for 14 days
Move the slider to your list size.
$
per month
contacts
Then /month for contacts.
WhatsApp conversation charges are billed by Meta directly at their published rates and are not marked up here.
Questions
No. You need a Meta Business account and a phone number that is not currently active on the WhatsApp consumer or Business app. We walk you through connecting it, and verify the connection against Meta before telling you it worked.
Yes. WabaCRM runs on the official WhatsApp Business Platform (Meta Cloud API). It is not an unofficial automation tool that scans QR codes, so your number is not at risk of being banned for using it.
Any person stored in your contact list. If someone messages you and is captured as a lead, that is one contact. Delete contacts you no longer need and your usage goes down.
Nothing is deleted. Your workspace pauses sending until you choose an allowance, and your contacts, conversations and templates are all still there when you do.
No. Add your entire team at no extra cost. Price depends only on how many contacts you keep, which means growing your team never increases your bill.
Any month, up or down. The only limit is that you cannot drop below the number of contacts you currently store — delete some first, and we will never silently delete them for you.
Yes. There are native Android and iOS apps for your team, so agents can reply to conversations, look up contacts and check the dashboard away from a desk.
WhatsApp only allows free-form replies within 24 hours of a customer message. WabaCRM shows that window on screen and switches to approved templates automatically once it closes, so messages do not silently fail.
Start free for 14 days. Connect your number, import your contacts, and send your first campaign this afternoon.
No card required · $1 per 1,000 contacts after